Privacy Policy

1. Introduction

Artics Global Pte Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter
• Apply for training programs or jobs
• Contact us through forms
• Participate in online exams

This information may include:

• Name and contact information (email, phone number, address)
• Professional information (company, job title, resume)
• Educational background
• Login credentials
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data

3. How We Use Your Information

We use the information we collect to:

• Provide Services: Deliver the services you request, including training programs, consultations, and assessments
• Account Management: Create and manage your account
• Communication: Send you newsletters, updates, and marketing materials (with your consent)
• Improvement: Analyze usage patterns to improve our website and services
• Security: Protect against fraud and unauthorized access
• Legal Compliance: Comply with legal obligations and resolve disputes
• Recruitment: Process job applications and internship requests

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Email service providers
• Payment processors
• Cloud hosting services
• Analytics providers

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security audits
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information
• Portability: Request transfer of your information
• Withdraw Consent: Withdraw consent for processing

To exercise these rights, please contact us at info@articsglobal.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our website
• Improve your experience
• Deliver personalized content

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Singapore. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Newsletter and Marketing

If you subscribe to our newsletter, we will send you updates about our services, training programs, and industry insights. You can unsubscribe at any time by:

• Clicking the "unsubscribe" link in our emails
• Visiting our unsubscribe page
• Contacting us directly

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@articsglobal.com
• Phone: +65 9150 5850
• Address: 1 PAVILION STREET, SINGAPORE 658681

Your Privacy Matters

At Artics Global, we are committed to protecting your privacy and handling your data responsibly. We comply with the Personal Data Protection Act (PDPA) of Singapore and international data protection standards.